Help center
Help & FAQ
Answers on orders, delivery, returns and caring for your furniture. Can’t find yours? A real person is one message away.
Orders
How long will my order take to arrive?
Can I change or cancel my order?
Do you offer fabric and wood swatches?
Delivery
How does white-glove delivery work?
Do you ship outside the continental US?
Will it fit through my door?
Returns
What is your return policy?
What if something arrives damaged?
Care & warranty
What does the 5-year warranty cover?
How do I care for solid wood?
Still stuck?
Our customer care team answers every message, usually within one business day — Monday to Friday, 9am–6pm ET.
hello@beetlepro.studio · (212) 555-0147