Contact
We’d love to hear from you
A real person reads every message, usually within one business day. For orders, include your order number and we’ll find it faster.
Customer care · Mon–Fri, 9am–6pm ET
Showroom & studio
214 Mercer Street, New York, NY 10012
Showroom hours
Mon–Sat 10am–7pm · Sun 11am–6pm
Workshop · visits by appointment
88 Riverside Drive, Asheville, NC 28801
Need an answer right now?
Most questions about delivery, returns and care are answered in our help center.